1. Introduction

Majik Services provides professional Cleaning Services, Cooking Services, and Errand Services for homes, offices, businesses, and individuals.

By booking, accessing, or using our services, you agree to these Terms and Conditions.

2. Service Booking

Clients may book services through WhatsApp, phone calls, website contact forms, social media platforms, or direct referrals.

All bookings are subject to staff availability, service location, and confirmation by Majik Services.

3. Client Responsibilities

Clients are expected to:

• Provide accurate contact details and location
• Clearly explain requested services
• Provide safe access to service locations
• Treat Majik Services staff respectfully
• Inform our team about special instructions before service commencement

4. Cleaning Services Policy

Clients should secure valuable, fragile, or sensitive items before cleaning begins.

Cleaning duration may vary depending on the condition and size of the property.

Deep cleaning, post-construction cleaning, or heavily stained areas may require additional time and charges.

Majik Services is not responsible for:

• Pre-existing damages
• Poor installations
• Permanent stains
• Unsafe electrical or plumbing systems

5. Cooking Services Policy

Clients must provide complete information regarding food preferences, allergies, dietary restrictions, and meal quantity before cooking begins.

Cooking services may include local dishes, continental meals, and intercontinental cuisine based on the agreed service package.

Prices may vary depending on:

• Number of guests
• Menu complexity
• Ingredient requirements
• Event size

6. Errand Services Policy

Clients must provide correct pickup, delivery, and task details before errands are processed.

Majik Services is not responsible for delays caused by:

• Traffic conditions
• Weather conditions
• Incorrect addresses
• Third-party delays

We reserve the right to reject errands involving illegal, unsafe, or restricted items.

7. Payments

Payments may be required before, during, or after service completion depending on the service agreement.

Additional requests outside the agreed service scope may attract extra charges.

Accepted payment methods may include:

• Bank Transfer
• Cash Payment
• Approved Digital Payments

8. Cancellation & Rescheduling

Clients may cancel or reschedule bookings before the scheduled service time.

Last-minute cancellations may attract cancellation charges.

Rescheduling depends on staff availability.

9. Liability Limitation

Majik Services will provide services with professionalism and reasonable care.

However, we are not liable for:

• Indirect or incidental damages
• Delays beyond our control
• Losses caused by incorrect client information
• Damages caused by unsafe environments

10. Privacy Policy

Client information shared with Majik Services will remain confidential and used strictly for bookings, communication, customer support, and service improvement purposes.

We do not intentionally share client information with unauthorized third parties.

11. Staff Safety & Conduct

Clients must maintain respectful and safe environments for all Majik Services staff.

Harassment, abuse, discrimination, or unsafe behavior will result in immediate termination of services.

12. Service Availability

Service availability may vary depending on location, scheduling, weather conditions, and operational capacity.

13. Changes To Terms

Majik Services reserves the right to modify or update these Terms and Conditions at any time without prior notice.

14. Contact Information

For enquiries, complaints, bookings, or customer support, contact:

Majik Services
Email: info@getmajik.com
Phone/WhatsApp: +234 812 345 6789