Privacy Policy

Majik Services

Privacy Policy

At Majik Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage the information you provide when using our website or services.

1. Information We Collect

We may collect personal information when you:

  • Book any Majik Services
  • Fill out contact or booking forms
  • Contact us through WhatsApp, phone, or email
  • Request quotations or customer support

The information collected may include:

  • Full Name
  • Email Address
  • Phone Number
  • Home or Office Address
  • Service Preferences
  • Booking Details

2. How We Use Your Information

Majik Services uses your information strictly for:

  • Processing bookings and service requests
  • Customer communication and support
  • Scheduling appointments and service delivery
  • Improving our services and customer experience
  • Sending important updates regarding bookings
  • Responding to enquiries and complaints

3. Service Information

Majik Services may collect details related to:

  • Cleaning Service requests
  • Cooking Service preferences
  • Errand Service instructions
  • Scheduling and location details

This information helps us provide accurate, reliable, and professional services.

4. Information Protection

We implement reasonable security measures to help protect your personal information from unauthorized access, misuse, disclosure, or loss.

Only authorized personnel may access client information for operational and customer support purposes.

5. Sharing Of Information

Majik Services does not sell, rent, or intentionally share your personal information with unauthorized third parties.

Information may only be shared where necessary for:

  • Service delivery
  • Legal compliance
  • Operational requirements
  • Customer support purposes

6. Cookies & Website Usage

Our website may use cookies and basic analytics tools to improve user experience, website performance, and service delivery.

These tools may collect non-personal browsing data such as browser type, pages visited, and device information.

7. Client Responsibilities

Clients are responsible for providing accurate information during bookings and communication.

Incorrect information may affect service quality, scheduling, or communication.

8. Third-Party Platforms

Majik Services may communicate with clients through third-party platforms such as WhatsApp, Instagram, Facebook, email services, or payment providers.

We are not responsible for the independent privacy policies or practices of third-party platforms.

9. Data Retention

We may retain customer information for operational, legal, customer support, and service improvement purposes.

Information no longer required may be securely deleted or removed from our records where appropriate.

10. Your Privacy Rights

Clients may request:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of certain records where applicable
  • Clarification regarding how information is used

11. Changes To This Privacy Policy

Majik Services reserves the right to update or modify this Privacy Policy at any time without prior notice.

Updated versions will become effective immediately upon publication on our website or platforms.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Majik Services
Website: www.getmajik.com
Email: info@getmajik.com
Phone/WhatsApp: +234 812 345 6789